FAQ
Shipping & Delivery
Where do you ship?
Within the United States, for now. We're a small operation — big feelings, humble logistics.
How long does shipping take?
Every tee is printed to order, so give us 2–5 business days to make it, then 4–8 business days for it to reach you. Good things take time — but not too much of it.
Will I get a tracking number for my order?
Yes. The moment your order ships, we'll email you tracking so you can follow along — track it obsessively or forget about it entirely. Both are valid.
Do you ship internationally?
Not yet — we currently ship within the United States only.
How much is shipping?
Any 2 shirts ship free. A single flat rate of $4.89 for shipping and handling — one price, no surprises at checkout.
Where are you located?
We're based in the U.S., and your order is printed and fulfilled through trusted U.S. production partners.
Sizing & Fit
How do the tees fit?
Relaxed, unisex, a little roomy. If you want that oversized “disappearing into it on the couch” feel, size up — more fabric, more cozy.
Do you have a size chart?
We do — measurements for every size are right here. It's the same chart you'll find on each product page.
The Shirts
What brand of shirt do you use?
Comfort Colors 1717 — garment-dyed, 100% ring-spun cotton, with that soft, lived-in feel right out of the package. It's kind of the whole point.
What materials are your products made of?
Comfort Colors 1717 — 100% ring-spun garment-dyed cotton. Soft enough to live in, sturdy enough to keep up with you. Full details on each product page.
How should I wash it?
Cold wash, inside out, with similar colors — so, like your feelings, handle with care. Gentle detergent, no bleach. Air dry when you can, or tumble dry low. Skip high heat: it protects the fit, the softness, and the print. Don't iron directly on the design — turn it inside out or use a pressing cloth.
Why does the color look a little different than the photo?
Garment-dyed cotton has slight color variation from piece to piece. That's not a flaw — that's the lived-in look doing its job.
Will the design crack or fade?
Not if you're gentle with it. Wash cold, inside out, and skip the high heat — that's the whole secret. Treated kindly, the print softens with the shirt instead of peeling off it.
Orders & Returns
What if something's wrong with my order?
Love it or let us know. If your order arrives damaged, defective, or just plain wrong, reach out within 30 days and an actual human will make it right. That's our 30-Day Happiness Guarantee.
Can I return or exchange it if I just don't love it?
Reach out and tell us what happened. Every tee is printed just for you, so if something isn't right, we'd rather hear about it than have you stuck with a shirt you won't wear.
Can I change or cancel my order?
Email us as fast as you can. Once a tee goes into production we usually can't stop it — but if we catch it in time, we'll happily fix it.
Do you take custom orders?
Not right now. We're a small shop and every design starts with a feeling we wanted to put into words — so what you see is what we've got. If there's something you wish existed, tell us anyway. We're listening.
About Us
Why “A Real Softie”?
We feel a real soft saying deserves a real soft tee. So A Real Softie was born — soft shirts with soft, playful sayings for real-life softies who feel things all the way through. Because soft was never the problem.
How do I get in touch?
Email us any time — we read everything and an actual person writes back.
support@arealsoftie.com